Does your pre-owned inventory come with a warranty?
- All pre-owned equipment comes with a 14 day warranty.
What should be included with my trade in unit?
- Your trade should include the gimbal bracket, knobs, sun cover, and power cable. If any of these items are missing, the value will be deducted from your trade.
What is a gimbal bracket?
- The u-shaped metal or plastic bracket used to secure your fishfinder to the boat with knobs.
 
How do I know if a product is compatible with my boat?
Send us your boat and equipment details, and our team can help you identify suitable options.
What does a complete bracket mean for my transducer?
- This means the transducer should include the flat part of the bracket, the transom part of the bracket, the bolts that attach the transom part to the flat piece, and the screws that connect the enitre bracket to the transducer. If any of these are missing, the value of the complete bracket will be deducted from your trade value.Â
What should be included with my Mega 360 Trade In?
What should be included with my Mega 360 Trade In?
- It should include the Ultrex flat plate, bolts that attach the flat plate to the trolling motor, the knuckle where the 360 slides into, Mega 360 power cable, and the Helix/Solix transducer adapters.Â
What should be included with my Live Sonar trade?
- You must include the power cable for the black box, the network cable with any adapters, the shaft mount for the transducer to attach to the trolling motor, and the transducer itself.
What causes a trade to be rejected?
- Scratches on the screen, white splatter on the plastic housing of the unit, any major gouges, screen defects on the backside of the screen, buttons that do not fuctions, damaged or corrded pins.
What model fishfinder do I have?
- The exact model can be found on the underside of the unit along with the serial number for Lowrance and Humminbird. If you have a Garmin Echomap you may need to remove the unit from the cradle to see the model.Â
What transducer do I have?
- There should be a tag near the connector of the transducer that shows the model of your transducer.
Refund & Return Policy
Refund & Return Policy
At Precision Marine Outdoors, customer satisfaction is important to us. If you are not completely satisfied with your purchase, eligible products may be returned within 30 days of delivery.
Returns
To qualify for a return, items must be unused, undamaged, and in their original packaging, including all accessories, manuals, and included components. Proof of purchase may be required.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery. We will review the issue and provide instructions for a replacement, return, or refund where applicable.
Refunds
Once your return is received and inspected, we will notify you of its status. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Return Shipping
Unless an item was damaged, defective, or sent incorrectly, customers may be responsible for return shipping costs. Original shipping charges are generally non-refundable.
Non-Returnable Items
Certain opened, used, installed, customized, clearance, or special-order products may not be eligible for return. Eligibility may also depend on manufacturer requirements.
Contact Us
Before returning any product, please contact Precision Marine Outdoors for return instructions. Items returned without prior authorization may experience processing delays.
Precision Marine Outdoors reserves the right to update this policy when necessary.
